Welcome to the Help Center

{"xsrfToken":"fee454e4ee94df8582ae6873b1d82d2f99d73e6b_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5b9a9b90-62b2-42b8-9333-082acfd22f5c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmOTI5NTUwNi03ZjA1LTRlMjctYTExNS0yMmZiNTA1MDJhMzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjViOWE5YjkwLTYyYjItNDJiOC05MzMzLTA4MmFjZmQyMmY1YyI6WyJyZWFkIl19LCJleHAiOjE3MzczNjU2NzEsIm5iZiI6MTczNzM2NTA3MX0.aefbtWcB0Tbt4JXlFNqg_Ip73mOZR-KiPItaYQxobJo&client=f9295506-7f05-4e27-a115-22fb50502a39&mode=fit","logoId":"5b9a9b90-62b2-42b8-9333-082acfd22f5c","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/cb5ee61b-71d6-47b5-8a55-ec1a7435c0a1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmOTI5NTUwNi03ZjA1LTRlMjctYTExNS0yMmZiNTA1MDJhMzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNiNWVlNjFiLTcxZDYtNDdiNS04YTU1LWVjMWE3NDM1YzBhMSI6WyJyZWFkIl19LCJleHAiOjE3MzczNjU2NzEsIm5iZiI6MTczNzM2NTA3MX0.YIlQyNBuLyeMZ0hieAc4AF8ZCW_5CYIv6ZSdzqBe5NU&client=f9295506-7f05-4e27-a115-22fb50502a39&height=300&mode=fit","bannerMediaApiFileId":"cb5ee61b-71d6-47b5-8a55-ec1a7435c0a1","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=frontiersmart","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"fee454e4ee94df8582ae6873b1d82d2f99d73e6b_lout","baseUrl":"https://jsm.support.frontiersmart.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://frontiersmart.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f9295506-7f05-4e27-a115-22fb50502a39","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f60de459ba2e469ca144a64c54d55358","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}